Payment Policy

About Credit/Debit Card

In administering this policy, rtic confirms that credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; as a related safeguard, checkout shows the payment choices available for the transaction.

Applicable Sales Taxes

In administering this policy, rtic confirms that tax treatment depends on the transaction and applicable legal requirements; sales and similar taxes are calculated and collected as required by applicable law.

Correct Billing Information

The documented approach of rtic is as follows: failed authorization or a meaningful fraud concern may lead to review, delay, or cancellation; additionally, the person ordering is responsible for complete and accurate billing information.

Issuer Approval and Safeguards

As part of the service commitment made by rtic, an issuer may verify, authorize, place a temporary hold on, or decline a transaction; for completeness, Shopify and authorized payment providers encrypt and process payment credentials; at the same time, the store does not retain complete card numbers or card security codes.

United States Dollar Processing

In administering this policy, rtic confirms that the customer's bank determines any separate conversion or account fee; where relevant, all checkout and refund amounts are denominated in USD.

How Refunds Are Sent

Customers dealing with rtic should understand that issuer posting can continue after the store has sent the refund; additionally, approved funds return to the original payment method in 5-10 business days.

Business Contact Record

The operating rule used by rtic is straightforward: customer correspondence may be sent to support@icefieldgoods.shop; where relevant, rtic is the merchant responsible for this storefront; where relevant, the merchant location and standard authorized-return address is 3694 Short St, Denbo, Pennsylvania, 15429, United States; where relevant, the store telephone number is 512-779-8457.